Jaelion
For Providers

Provider Support

How we support our Provider Partners

Our clinical support team is here to help licensed Provider Partners get the most from Jaelion's testing portfolio — from panel selection through result context and practice integration.

Panel Selection Guidance

Not sure which testing panel or bundle is right for a specific patient presentation? Our clinical team can help you match the right assessment to the clinical question.

Result Interpretation Context

We provide context and educational resources to support your interpretation of results. We do not provide patient-specific clinical advice, but we can discuss methodology, reference ranges, and pattern recognition.

Onboarding & Training

New to functional or integrative testing? Our team offers onboarding support to help you integrate Jaelion's testing portfolio into your existing practice workflow.

Turnaround & Logistics

Questions about specimen collection, shipping requirements, or expected turnaround times? Our support team handles all logistics inquiries.

Contact our team

Support is available Monday through Friday, 9 AM – 5 PM Central. We aim to respond to all inquiries within one business day.

Not yet a partner?

Clinical support is available to all active Jaelion partners. If you are not yet onboarded, apply below to get access to the full testing portfolio and support team.